Delivery informations:

What are the delivery times and zones? Orders are shipped within 24 to 48 hours. Please allow 3 to 7 business days for Metropolitan France and 7 to 14 business days for international shipments.

What are the shipping costs? Shipping is 100% free within Metropolitan France, with no minimum purchase or weight limit. For international orders, a flat rate of €15 applies per order.

How can I track my order? A tracking number is emailed to you as soon as your order is dispatched so you can follow your package in real time.

Can I change the delivery address? Yes, as long as the order has not yet been shipped. Please contact us by email as soon as possible with the new address.

What should I do if my package is delayed? If the estimated delivery time has passed, contact us. We will reach out to the carrier to locate or expedite your shipment.

What should I do if the package arrives damaged or is lost? We are fully responsible for your order until it is safely delivered. In case of any issue upon receipt, please contact us within 48 hours with a photo, and we will immediately process a replacement or a refund.